citiservi Europe
Calle del Cristo 19, Bajo
48007 Bilbao (Bizkaia)
citiservi Europe
Paseo de las Delicias 30, 3º
28045 Madrid (Madrid)
citiservi USA
116 Pine Street, Suite 320
Harrisburg, PA 17101

Cookies Info

Cookies Info

Citiservi operates a strict privacy policy around the world. We are committed to being transparent about the technologies we use, and we've outlined below how we use cookies when you visit our site or any of our similar Web Sites around the world.


What is a cookie?


A cookie is a small snippet of text that a website asks your browser to store. All cookies have expiration dates in them that determine how long they stay in your browser. We've included more details below to help you understand what kinds of cookies we use, and, if you wanted, how can be removed.


Does citiservi use cookies?


Yes, with the primary purpose to make our website work more effectively.


What kinds of cookies does citiservi use and why?


We use different kinds of cookies for various reasons:

  • Session cookies: these are temporary cookies that expire (and are automatically erased) whenever you close your browser. We use session cookies to grant access to content and enable actions (things you have to log in to do).
  • Persistent cookies: these usually have an expiration date far into the future and thus stay in your browser until they expire, or until you manually delete them. We use persistent cookies for functionalities like the "Stay logged in" tickbox, which makes it possible for registered users to return to the site without having to log in. We also use persistent cookies to better understand usage patterns so we can improve the site for our customers (i.e. to personalize this Cookies Info advice for you). This information is anonymised - when we look at the data, in other words, we look at patterns, but we do not see individuals' personally identified information.

What other cookies might I encounter on citiservi?

There are also limited third-party cookies on the site. These cookies could be session or persistent and are set by entities other than citiservi. To ensure compliance with our policies, we restrict the use of third-party cookies to trusted partners of citiservi. For example, we currently allow:

  • Social sharing: when you register or log in to with credentials from social networks like Facebook or Twitter, you authorise them to store a persistent cookie that will remember you and grant you access to our site every time you visit until it expires. You can delete that cookie (and revoke the access it grants) by updating your preferences with each respective social network.
  • Audience measurement and analysis: we use services such as Google Analytics to understand how many people come and what is popular which helps us improve the website. No personally identifiable information (PII) is stored and site usage is always looked at on an aggregate (and anonymous) level.
  • Other functionality: we use Google Adsense for our advertising platform. Those teams set cookies in order to control frequency and target advertising to the right section or geographic region.

What kinds of cookies does not use?

We do not use flash cookies (sometimes known as local shared objects or LSOs). We do not allow third-party advertising networks to drop cookies on our site to behaviourally target advertising to our users, either.

Do any of the cookies that citiservi use contain my personal details?

No. All the data contained in the cookies that we use is completely anonymous and doesn’t contain any personally identifiable information (PII).

Does citiservi use cookies to sell customer information?


How can I delete or disable cookies?

If you want to delete or disable cookies, see:

Will the site work if I disable cookies?

You can browse with cookies disabled, though some interactions may not work. For example, ticking the “Stay logged in” box at login will not actually keep you logged in to the site unless you have enabled cookies.


What changes have been made to the cookies policy?

We first launched this on September 1st, 2013 and have been no changes since then.